Free cancellation 24 hours before the tour.
In the case of not coming the day of the excursion: With the presentation of a medical certificate that proves unavailability 100% refund.
In case of bad weather, 100% of the money will be refunded
In the case of not coming the day of the excursion without any reason: there is no refund.
Actually, all our adventures are a great choice for a family to spend a quality time together in nature. Give us a call for great family packages. We’ll be happy to offer you a customized option based on your specific wishes.
48h – 24h before the adventure we’ll contact you with pick-up details and the exact pick-up time.
Need to add a traveler, change the date, or make another adjustment? Not a problem! In most cases, you can change your booking up to 3 days before your activity. The easiest is to send us an email with the required changes and we’ll get back to you with a reconfirmation. Or you can give us a call and one of our staff members will guide you through the process
Our guides speak: English, Spanish, Italian, French, German, Dutch, Portuguese, Russian.
And we all speak the universal language of love towards beauty and nature.
Can’t find the answer you’re looking for? Please chat to our friendly team.
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